Can't collect my gifts

[admin]

Hi Patric,

We will investigate your account in order to see if there's any specific errors,
Please allow us a couple of days for this. Let us know if anything changes and you are able to collect more than 25 gifts / day.

Thank you

[Patric Hofmann]

Ok ! THX

But it's a little bit different !
when I start to play first time the day, I can collect 25 gifts, and when I click reload requests I get the message: "You have no request"
It dosen't matter how many gifts I have to collect. When I receive gifts while I'm online I can collect them, but only this ones. I waited until I got 7-10 and no problem to collect them. So I can not claim only 25 / day. Didn't try yet what will happen if I wait until I received more then 25 while I'm online. I'll try that !

Again: I can collect only the last 25 received gifts and the ones coming while I'm playing !

Since I'm from Germany it's a problem, because most gang members are from the U.S. and I get my gifts while I'm sleeping or busy.

Hope this will help you and I explained it well !